Returns & Exchanges

At TWP, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition pieces and final sale items are not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.